Seamless Retail Experience for Walmart

Client Overview

• Challenges:

  • High transaction volumes leading to performance bottlenecks.

  • Bugs in inventory management affecting stock accuracy.

  • Inconsistent user experience across different platforms.

• Objectives:

  • Ensure seamless performance during peak times.

  • Eliminate critical bugs in inventory management.

  • Provide a consistent user experience across web and mobile platforms.

Approach

• Strategy: Adopted a blend of manual and automated testing focusing on critical business flows and cross-platform consistency.

• Process:

  1. Critical User Journeys: Identified and prioritized test cases for key user journeys.

  2. Load Testing: Implemented load testing using LoadRunner to simulate peak traffic conditions and optimize performance.

  3. Cross-Platform Testing: Conducted extensive cross-platform testing using Appium and BrowserStack to ensure a consistent user experience.

• Tools: LoadRunner, Appium, BrowserStack.

Results

• Outcomes:

  • Improved system performance by 40% during peak times.

  • Reduced critical bugs in inventory management by 60%.

  • Achieved a consistent user experience score of 90% across platforms.

• Impact:

  • Increased customer retention due to reliable performance.

  • Higher sales conversion rates due to a seamless user experience.