Seamless Retail Experience for Walmart

Enhanced system performance and user experience for Walmart, ensuring seamless transactions.

Load Testing, Cross-Platform Testing, Manual Testing

Client Overview

  • Challenges:

    • High transaction volumes leading to performance bottlenecks.

    • Bugs in inventory management affecting stock accuracy.

    • Inconsistent user experience across different platforms.

  • Objectives:

    • Ensure seamless performance during peak times.

    • Eliminate critical bugs in inventory management.

    • Provide a consistent user experience across web and mobile platforms.

Approach

  • Strategy: Adopted a blend of manual and automated testing focusing on critical business flows and cross-platform consistency.

  • Process:

    1. Critical User Journeys: Identified and prioritized test cases for key user journeys.

    2. Load Testing: Implemented load testing using LoadRunner to simulate peak traffic conditions and optimize performance.

    3. Cross-Platform Testing: Conducted extensive cross-platform testing using Appium and BrowserStack to ensure a consistent user experience.

  • Tools: LoadRunner, Appium, BrowserStack.

Results

  • Outcomes:

    • Improved system performance by 40% during peak times.

    • Reduced critical bugs in inventory management by 60%.

    • Achieved a consistent user experience score of 90% across platforms.

  • Impact:

    • Increased customer retention due to reliable performance.

    • Higher sales conversion rates due to a seamless user experience.

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